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Seasonal Customer Service Representative Stamford

Seasonal Customer Service Representative

Full Time • Stamford
Customer Service Representative

Mosquito Joe of Gold Coast Ct is a fast-growing, locally owned business. We’re looking for a dynamite Customer Service Representative (CSR) to join our team. If you’re an organized, motivated self-starter looking for a position that is engaging, flexible and will offer you professional growth in a range of areas, this could be the ideal job for you.  

About Us

Mosquito Joe of Gold Coast Ct is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We’re a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners.  We have a unique and fun culture – and we want you to join us! 

Job Description 

The CSR assists with the day-to-day operations and is primarily responsible for professionally communicating with customers by phone, text and email. Responsibilities include answering calls, texts and emails and following up, signing up new customers, maintaining up-to-date customer information, providing the best customer service in the industry, managing office supplies, and other periodically assigned duties. Paid training and ongoing development is provided. The office is located in Stamford, CT. 

Main Job Tasks and Responsibilities 

  • Marketing and sales over email, text, telephone, and social media with inquiring potential customers (No cold calling) 
  • Enter and manage customer accounts and accurate online data 
  • Communicate directly with customers by telephone, text, and email to notify of scheduled service, respond to inquiries, recommend services, and resolve concerns . 
Qualifications 

  • Self-Driven, outgoing and personable with strong interpersonal skills 
  • Excellent phone, text and email etiquette 
  • Proficient computer skills including Gmail, MS Office Suite, web browser research, and mobile Apps
  • Strong administrative, filing, and organization skills with keen attention to detail
  • Friendly with a positive attitude
  • Sales experience a plus
  • High school diploma, general equivalency diploma (GED), or equivalent.
Key Competencies 

  • Outgoing and personable with strong interpersonal skills
  • Interpersonal skills
  • Communication skills - verbal and written
  • Listening skills
  • Consumer sales
  • Customer service orientation
  • Adaptability 
Compensation includes Competitive Wages, Performance Incentives, Paid Training and Holidays, Employee Discounts; and Customers' Love.

Hours: Tuesday through Saturday, 9am to 5pm. Start ASAP, but the job is short-term, likely only through early to mid-July.

#ZR
Compensation: $16.00 per hour




*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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WHAT OUR BRAND OFFERS*:

Competitive Pay
We offer industry-leading wages and a bonus structure to benefit top employees.
Fun Culture
We are committed to make outside fun again. If you like to work hard, play hard, this is the place for you.
Nationally Recognized Brand
We are a locally owned and operated business, and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country.
No Nights, Limited Weekends & Holidays
Work hard during the week so that you can enjoy nights, weekends, and holidays with your friends and family.